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Questions and answers
Is your order visible in your account? Then it has successfully been placed.
If you placed your order more than 45 minutes ago and have not received confirmation and the order is not visible in your account, please contact our customer service team.
Yes, you can change the order if it hasn't yet been dispatched. Please contact our customer service team as soon as possible on: 033 4613718 or send an e-mail to: firstname.lastname@example.org.