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Questions and answers
After receiving the product you have 14 days to return the item without being required to give reasons, with effect from the date of receipt of the product. You must return the product within 14 days of sending us the return note. The product can only be returned unused and, where possible, in the original packaging.
The cost of returning the item(s) is for your own account. We will credit the amount within 14 days.
You can also use the standard withdrawal form, which is included as an annex to the General Terms and Conditions.