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Questions and answers
You can pay by credit card (Visa, Mastercard, American Express etc.), iDEAL or Bancontact.
All payments to us are automatically processed. The system simultaneously checks whether a payment is vulnerable to fraud. If the system detects that a payment may be vulnerable to fraud, we have to manually approve the payment. If can therefore seem as though the payment has not gone through; however, we can approve the payment ourselves, whereby your order will be processed as normal.
Should a credit card payment fail, please always send us an e-mail so we can check what the cause may be.